Catherine Rutten, is in charge of the following departments :
Secretariat of Mrs C. Rutten
- the Consumer Department: economic, technical and legal aspects linked to consumer protection and information, relations with consumer organisations and ombudsmen (www.meilleurtarif.be), price barometer (www.barometredesprix.be), economic and legal aspects of the application of obligations as regards the universal service and the management contract of Belgacom, monitoring of the universal service, operational management of the granting of social tariffs, management of the numbering plan, number portability, number use; net neutrality, Ethics Commission for telecommunications (www.telethicom.be);
- the Postal Market Department: strategy, legal and economic aspects, monitoring of compliance with legislation (authorisations, universal service, quality standards, tariffs) and of the management contract of La Poste, statistical information;
- the Purchasing and Logistics Department: purchasing and equipment department.
Mrs Rutten also manages the conciliation procedures between operators.