Publication date
31-08-2016

Telecom users’ perception: results of the annual survey (2016)

Telecom users’ perception: results of the annual survey (2016)

BIPT publishes the results of its annual survey on the users’ perception of the Belgian electronic communications market.

Even though consumers experience some problems regarding service quality, they are rather satisfied.

The service quality barometer to be published by BIPT on its website will allow to better know the performance quality offered by operators.