Universal postal service

The universal postal service includes both domestic and cross-border services and comprises the following:

  • the clearance, sorting, transport and delivery of letters, newspapers, periodicals, direct mail up to 2 kg;
  • the clearance, sorting, transport and delivery of postal parcels up to 10 kg;
  • the delivery of postal parcels coming from other Member States up to 20 kg;
  • the services for registered items and insured items.


bpost is designated by law as universal service provider until 2018. This means that bpost is obliged to provide the universal postal service on the entire territory at a defined quality and a reasonable price.

Other companies may also provide universal postal services albeit that for the delivery of letter post within the universal service- registered or not - a licence has to be obtained from BIPT.