Restricted service before service is stopped

If you have not paid your bill the operator has to warn you before discontinuing the service. 

Before completely stopping the service the telephone service operator has to provide a restricted service free of charge. 

This restricted service allows you to keep on receiving calls, except for reversed charge calls, and to call emergency services. 

To have normal service restored the operator is allowed to ask you a maximum of 30 euro, including VAT. 

Mind you: in case of fraud or long-term failure to pay, the operator can stop all the services immediately.