Emergency numbers and services

Articles 107 and 107/1 of the Act of 13 June 2005 on the electronic communications are the articles of this Act referring to the relations with emergency services.

Article 107 deals, among other things, with the accessibility of the emergency services via the emergency telephone numbers (100, 101 and 112 for example) and the provision of end-users identification data, including the location data of the terminal equipment, to the emergency services providing on-site assistance. This Article 107 was executed by the following Decrees and Order:

  • Royal Decree of 2 February 2007 on the emergency services under Article 107, § 1 and 3, of the Act of 13 June 2005 on electronic communications, and pertaining to various provisions regarding electronic communications for the emergency services;
  • Royal Decree of 27 April 2007 pertaining to provisions regarding the provision of location data for emergency calls from mobile networks, in accordance with Article 107, § 3, of the Act of 13 June 2005 on electronic communications;
  • Ministerial Order of 4 June 2007 laying down the administrative and technical measures in order to enable emergency services providing remote assistance to combat malicious calls;
  • Ministerial Order of 5 March 2014 laying down the technical solution that operators providing or reselling 2G mobile services have to implement so that the emergency services providing on-the-spot assistance can be reached by means of text messages.


Article 107/1 of the Act of 13 June 2005 on electronic communications is dedicated to the fund for emergency services providing on-site assistance. This Article still has to be executed by the following Decrees:

  • Royal Decree of 2 April 2014 laying down the operating conditions of the fund for emergency services providing on-site assistance;
  • Royal Decree of 2 April 2014 laying down the conditions for the reimbursement of any overcompensation by the fund for emergency services providing on-site assistance;
  • Royal Decree of 2 April 2014 laying down the principles on which the Belgian Institute for Postal Services and Telecommunications checks and approves the calculation and the amount of the costs for which a reimbursement has been claimed from the fund for emergency services providing on-site assistance.