My operator certificate will soon expire; what do I have to do?

About five weeks before the expiry date of your certificate, a mail is sent to you in order to proceed to its renewal. If you still live at the same address, you don't have to do anything.

If you haven't received anything two weeks before the expiry date, please send us the following information:

  • your name and first name(s);
  • the reference number of the certificate if you have it;
  • your birthdate;
  • your national register number (only for people living in Belgium - this number is to be found on the back of the ID card);
  • your current address.

These data shall be sent to the following e-mail address:

The renewal letter will then be sent to you as soon as possible.