What do you need?

In order to choose the offer best suited to your needs, you should know what type of consumer you are:

  • number of calls made;
  • number of SMSs or MMSs;
  • data download;
  • time of day when you use the services teh most;
  • budget available;
  • international calls;
  • calls during travels abroad (in Europe, outside Europe).

You can find your "user profile" on the client page made available by your operator on his website to his subscribers.

You can use the tariff comparison tool made available by BIPT to compare the various operators' offers. It can be found at www.besttariff.be.

Once a year your telephone operator has to take the initiative to mention on your bill which tariff plan of his is most advantageous for you.

You can also ask him to let you know which tariff plan of his would be best suited for you. The operator has to answer you within 2 weeks maximum.