Belgian Institute for Postal services and Telecommunications
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Postal services observatory

BIPT publishes the observatory of the postal services.
Complaint
If you are unhappy with the treatment of your complaint by a postal operator, you can bring the case before the Office of the Ombudsman for the Postal Sector.
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News
02-02-2018
Survey of BIPT on your phone, Internet and television...
Survey of BIPT on your phone, Internet and television...
Profacts has been entrusted by BIPT with a survey on the consumption habits of the... read more
Linked content
Unaddressed publicity
Postal items are necessarily addressed items. The delivery of unaddressed publicity can therefore not be considered as a postal service monitored by BIPT.