BIPT requests that bpost rectifies the inadequate compliance with the delivery times

Publication date
10-10-2016

BIPT requests that bpost rectifies the inadequate compliance with the delivery times

Brussels, 10 October 2016 - The annual inspection by BIPT of the compliance with the delivery times by bpost shows that the legal standard regarding quality for the delivery of domestic priority single piece letter post items was not complied with in 2015. The results for the delivery times of the other postal services monitored are significantly worse than the previous years as well. BIPT therefore imposes a remedy upon bpost in the form of a compulsory investment to improve the quality.

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