Scarlet fined by BIPT due to faulty communication about tariff changes

Publication date
03-11-2016

Scarlet fined by BIPT due to faulty communication about tariff changes

Brussels, 3 November  2016 - On 1 December 2015 Scarlet changed its tariffs. Some prices were lowered, other prices went up and also a few discounts disappeared. Scarlet announced these changes just by speaking of a “simplification” of the tariffs on the second page of the bills. As a consequence Scarlet subscribers were not duly informed in accordance with the Telecom Act. Therefore Scarlet is fined by BIPT.

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