Consumers: 822 results found Search results <![CDATA[Lieve]]> /index.php/consumers/lieve 2024-10-28 00:00 <![CDATA[Nadine and Jonas]]> /index.php/consumers/nadine-and-jonas 2024-10-28 00:00 <![CDATA[Anna and Gabrielle]]> /index.php/consumers/anna-and-gabrielle 2024-10-28 00:00 <![CDATA[Non-prior stamp price to rise to €1.53 and prior stamp to €2.37 from 1 January 2025]]> /index.php/consumers/publication/non-prior-stamp-price-to-rise-to-eur1.53-and-prior-stamp-to-eur2.37-from-1-january-2025 2024-10-25 00:00 <![CDATA[Council Internal Regulations]]> /index.php/consumers/publication/council-internal-regulations 2024-10-16 00:00 <![CDATA[My fixed Internet seems to be slower than usual (2) - How do I measure its speed?]]> How to accurately measure the actual speed?

There are speed tests (either from third parties or from operators) to measure the ISPs’ actual speeds. Examples are: 

You will find several others on the Internet. 

Once you have selected one, it is in your interest to obtain as accurate as possible evidence of the inadequate speed. 

The following conditions have a positive effect on the accuracy of the measurements:  

  1. always use the same speed test (this avoids deviations caused by other speed tests); 
  2. establish a fixed connection between the measuring device (laptop) and the modem (this avoids a speed that is too low due to the use of Wi-Fi restricted by walls or other electrical equipment);
  3. make sure that other persons in the household do not use the Internet at the time of measurement (they also take up capacity that cannot then be used for the measurement and thus reduces the result of the measurement);
  4. close all other programs (browser, gaming, music) on the measuring device (laptop) (even those programs use capacity which causes the measurement result to be too low);
  5. measure your speed between 7 p.m. and 9 p.m. several times and for several days (to prove continuous or frequent inadequate speed);
  6. take screenshots of all measurements and save them along with the date and time of each measurement.

The BIPT emphasises that even with all these tips in mind, there are still the limitations of the measuring device itself. For example, to measure a speed of 1 Gbps, the laptop must have a network card capable of achieving a speed of 1 Gbps. With more modern and/or expensive laptops, this is often possible already, but with older and/or cheaper models this may not be the case.

]]> <![CDATA[Postal market in full growth again in 2023]]> /index.php/consumers/publication/postal-market-in-full-growth-again-in-2023 2024-10-01 00:00 <![CDATA[Which are the GOC and ROC examination centres recognised by BIPT?]]> The recognised training centres are the following:

]]> <![CDATA[Protocol between BIPT and the FPS Economy concerning the processing of personal data within the framework of the communication campaign aimed at potential beneficiaries of the new social tariff]]> /index.php/consumers/publication/protocol-between-bipt-and-the-fps-economy-concerning-the-processing-of-personal-data-within-the-framework-of-the-communication-campaign-aimed-at-potential-beneficiaries-of-the-new-social-tariff 2024-09-19 00:00 <![CDATA[Wireless calls and messaging over VoWiFi]]> Does your signal fall away during mobile calls, but your Wi-Fi connection is good?

Consult your operator to know whether “Voice over Wi-Fi” (VoWiFi) is available. This allows you to make calls and send text messages without a mobile signal over the fixed Internet line.

When activated (in your device’s settings), your smartphone will be connected to the Wi-Fi network to make calls over Wi-Fi.

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