You wish to file a complaint against an online platform?
As a user or authorised organisation established in Belgium, you can file a complaint with the BIPT, provided that you have first attempted to report the problem directly to the platform concerned, unless the platform does not offer any means of reporting.
⚠️ Please note that your complaint must concern the behaviour, inaction or functioning of the platform (e.g.: no follow-up of your notice), and not the content itself.
🔍 What happens next?
- Your complaint will be analysed.
- It may be sent to the Digital Services Coordinator of the Member State where the platform concerned is established.
- During this procedure, you and the platform concerned by your complaint have the right to be heard and informed of the progress of your case.
How to file a complaint?
- Download the form;
- Fill it in as accurately as possible;
- Add supporting documents;
- Send everything to complaintdsa@bipt.be.
We draw your attention to the fact that no images of illegal content should be transmitted to the BIPT. Keep in mind that sending certain illegal images may be punishable in itself.
However, you may still provide us with a link to illegal content.
However, you may still provide us with a link to illegal content.
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