While a lack of competition was noticed in 2018, the BIPT notices that the regulation implemented these past years is paying off without affecting investment in the new generation networks. The competitive dynamic has been restarted, consumers have access to a larger range of offers and get more value for their money when they buy convergent bundles (i.e. including fixed and mobile services). For an identical consumption profile consumers can find cheaper options today than in 2018. However, the evolution is less beneficial for non-convergent solutions (i.e. only including fixed telecom services); the amount to pay for such solutions has increased compared with 2018 while their content has not changed much. Moreover, Belgium remains expensive when compared with its neighbouring countries.

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